FAQs

Currently we offer delivery services to all locations in Manatee and Sarasota Counties. All deliveries will incur a delivery fee based on location. You will receive delivery date and time block confirmation within 48 hours of your order.

We offer FREE pick-up for most items at our Bradenton workshop. We will confirm your pick-up date and time block within 48 hours and include the address to our workshop.

Due to the varying sizes of our creations we highly suggest a large SUV or van that is clean and with seats folded down. We highly recommend all car seats be removed if possible. If at time of pick-up your vehicle cannot accommodate the balloon creation without jeopardizing it we will collect a RUSH ORDER delivery fee to get it to you within 24 hours.

Stuffed Balloons and Snack Gifts are our smallest creations and can normally fit in the back of a clean mid-size SUV.

GRAB & GO DECOR

We recommend ordering at least two weeks in advance to ensure color availability. Some items in our online purchasing platform require 48 hours or more to craft as it is labor intensive and created just for your event. This includes, but is not limited to swags, columns, floaters, billboards, etc.

OCCASION CREATIONS (STUFFED BALLOONS, BILLBOARDS, BOUQUETS, ETC)

These creations are customized for each recipient and do require design, prep, assembly, and final touches. A minimum of 48 hours are required for these creations. If you have a RUSH ORDER, please contact us directly via the website chat.

Please note that there may be instances where standard products, colors, designs etc are substituted. In these cases, the product fundamentally remains the same; it is only the physical attributes (colors, similar foils, shapes, etc) which may vary. You will receive product or equal to or greater in value in the event of a substitution. In such cases, our commitment to customer satisfaction is our main priority.

As such, our Terms & Conditions states that changes can only be made by the designer due to product availability issues, and not by request of the client.

On average our AIR FILLED balloons stay fully inflated in stable conditions (indoors, temperature controlled and avoiding abrasive surfaces) for 3-4 weeks, if not longer.

On average our HELIUM FILLED latex balloons stay fully inflated in stable conditions (indoors, temperature controled and avoiding abrasive surfaces) for 3-5 days, if not longer. Our foil balloons have a similar life expectancy, though often times superceed this timeframe up to 3-4 weeks on average.

It is common for customers of ours who return to us saying that they had to eventually just "throw the balloons away as they lasted too long", often times this can be years. We have a current client who still has theirs a year later!

PRO TIP: If you are worried about life expectancy, consult one of our designer's to offer their advice on how to prolong the life of your balloons or give suggestions on the best type of creation for your recipient!